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Robinhood

Onboarding Redesign

Restructured the onboarding flow with refreshed visuals and content aligned to 2022 brand identity standards.

Role Senior Content Designer
Team Product, Design, Engineering, Legal, Compliance

Problem

The Robinhood onboarding flow was long, not structured well, and hadn't evolved to represent our current product offering.

Solution

We restructured the onboarding flow with refreshed visuals and content aligned to our 2022 brand identity standards.

My role

I drove UX content design, solicited and responded to stakeholder feedback, secured Legal and Compliance approvals, and communicated implementation details to frontend engineering.

I joined this project late, after the visual design was already locked. Despite this constraint, content changes still yielded measurable impact.

Screen walkthrough

I worked through every screen in the onboarding flow, ensuring copy was clear, aligned to brand voice, and addressed user needs at each step.

Key learning

Even when joining a project late with visual design already locked, content design can still drive meaningful, measurable impact. This project reinforced the importance of content as a lever for improving user experience.

Outcomes

This project established a foundation for future experiments with consistent tone, style, and terminology across the onboarding flow.

+5.9%
stat-sig increase in install-to-fund rate on iOS
100%
rollout across iOS, Android, and web